Expert Introduction Podcast
As part of the program, scholars get to connect with and learn from leaders and experts in the field during the monthly educational sessions. Scholars also get to serve as hosts for podcast episodes to hear about the incredible journeys of these guest experts and have a discussion around a specific topic in diagnostic excellence. Listen to these amazing podcast episodes now!
Disclaimer: The views expressed in these podcast episodes are those of the individual participants and do not necessarily represent the views of their employers, the NAM, CMSS or the sponsors of the program.
Human Factors to Improve Diagnosis with Dr. Pascale Carayon
NAM Scholar in Dx Ex, Dr. Michael Pulia, interviews Dr. Pascale Carayon about the human factors discipline and how it can be used to improve patient safety. Dr. Carayon discusses her pioneering work in systems engineering and as a member of the committee that authored the National Academies’ 2015 Improving Diagnosis in Health Care report.
Behavioral Change with Dr. Julia Minson
NAM Scholar in Dx Ex, Dr. Kimberly Claeys, interviews Dr. Julia Minson about her research on communication and the psychology of disagreement, and how her work applies to diagnosis. Dr. Minson discusses the importance of thoughtful engagement and how the specific language we use affects the success of a conversation.
Equity & Diagnosis with Dr. Urmimala Sarkar
NAM Scholar in Dx Ex, Dr. Fatima Cody Stanford, and Dr. Urmimala Sarkar discuss structural inequities in health care and the work that needs to be done to achieve health equity – from leadership to research to organizational structures.
Equity & Diagnosis with Dr. Said Ibrahim
NAM Scholar in Dx Ex, Dr. Alaina James, interviews Dr. Said Ibrahim about his work to improve health equity. They discuss DEI initiatives, community-centered care, and how to effect change around equity issues.
Effecting Change with Dr. Chris Goeschel
NAM Scholar in Dx Ex, Dr. Jess Keim-Malpass, interviews Dr. Chris Goeschel about how to meaningfully effect change. Dr. Goeschel discusses the importance of talking about successes and failures in care and, when working to make change, starting where you are rather than waiting for the perfect circumstances.
Technology & Diagnosis with Dr. Karen DeSalvo
NAM Scholar in Dx Ex, Dr. Cornelius James, interviews Dr. Karen DeSalvo about her work improving quality care systems and what she considers the most pressing issues at the intersection of technology and diagnosis. Dr. DeSalvo also shares how working in a broken system inspired her to work to fix that system, how seemingly simple administrative and technological changes can make a big difference, and how during the COVID-19 pandemic, she had to come to terms with the fact that she could make the biggest difference partnering with organizations to address misinformation, rather than on the frontlines treating patients.
Technology & Diagnosis with Dr. Bob Wachter
NAM Scholar in Dx Ex, Dr. Traber Giardina, interviews Dr. Bob Wachter who discusses how he merged his interests in political science and medicine to study the organization of hospital care, as well as the history of the digitization of healthcare. Dr. Wachter also discusses how he harnessed social media during the COVID-19 pandemic and his choice to share a more personal narrative around the new research and making informed choices.
Patient Stories with Helen Haskell
NAM Scholar in Dx Ex, Dr. Linda Geng, interviews Helen Haskell about her son, Lewis Blackman, and how a diagnostic error led to his death at age 15. Ms. Haskell identifies the breakdowns in Lewis’ care and how his death propelled her to become involved in patient advocacy. Finally, she shares key takeaways for clinicians to prevent future diagnostic errors.
Patient Engagement with Suz Schrandt
NAM Scholar in Dx Ex, Dr. Jess Keim-Malpass, interviews patient engagement expert Suz Schrandt about how she became involved in patient engagement, patient engagement terminology and methods, and best practices when engaging patients in the diagnostic process.
Systems Thinking with Dr. Hardeep Singh
NAM Scholar in Dx Ex, Dr. Lekshmi Santhosh, interviews Dr. Hardeep Singh about system vulnerabilities in the diagnostic process. Dr. Singh breaks down the ways our complex adaptive healthcare system impacts the diagnosis process and how his research works to improve care within that system.
Patient Stories with Dr. Diana Cejas
NAM Scholar in Dx Ex, Dr. Linda Geng, interviews Dr. Diana Cejas about her 5-year cancer misdiagnosis and how the delay led to further complications. Dr. Cejas also shares how her experience of doctors not listening to her concerns b has changed the way she interacts with patients and her recommendations to improve the diagnostic process.
Systems Thinking with Dr. Tejal Gandhi
NAM Scholar in Dx Ex, Dr. Komal Bajaj, interviews Dr. Tejal Gandhi about her career path and her experience implementing best practices around safety and leveraging technology to improve care. Dr. Gandhi discusses how to embed best practices into workflows and technologies to reduce systematic errors.
Patient Stories with Kevin Wake
SIDM Fellow in Dx Ex, Dr. Carl Berdahl, interviews Mr. Kevin Wake about how racial profiling resulted in him not receiving the care he needed for sickle cell disease. Mr. Wake then discusses his advocacy work to ensure other sickle cell patients do not go through what he did.
Structural Racism & Diagnosis with Clyde Yancy
NAM Scholar in Dx Ex, Dr. Efren Flores, interviews Dr. Clyde Yancy about his life and career. Dr. Yancy shares moments throughout his life where he faced racism and discusses how racism is multi-dimensional – cultural, personal, and systematic. He also emphasizes the importance of taking ownership over your work and building a better, more equitable future.
Structural Racism & Diagnosis with Dr. Alicia Fernández
NAM Scholar in Dx Ex, Dr. Jorge Rodriguez, interviews Dr. Alicia Fernandez about her career and how to effect change. Dr. Fernandez discusses the importance of finding and engaging stakeholders, rapid system learning and testing, and when to stop researching and start acting.
Cognition and Clinical Reasoning with Dr. Gurpreet Dhaliwal
NAM Scholar in Dx Ex, Dr. Komal Bajaj, interviews Dr. Gurpreet Dhaliwal about his career journey and the role of cognition in the diagnostic process. They discuss the rise of metacognition, the importance of tracking diagnostic outcomes, and how both bias and noise affect cognition and diagnostic decision-making.